Russell Taylors Cordless Vacuum Cleaner 2-in-1 Vacuum & Mop V9 (Accessories - Dust Container Only)

I’m happy with the new dust container, but what really annoyed me was the delay in sending the item to me. It took almost three weeks for the order to be delivered, and this was only after I had to email Russell Taylor to enquire about what was holding up my order. I hope you can seriously look into this issue and improve your delivery process. Orders should be arranged for despatch as soon as a customer places them, rather than waiting for the customer to repeatedly follow up and enquire about the status. I hope this can be addressed so that future customers won’t have to go through the same experience.

Appreciate the low price of replacement parts and it's availability even after so long, but shipping was a nightmare and it took so long to be dispatched.